How 189bet Protects Your Privacy
Our Commitment Across 6 Core Principles
Encryption Protection
All data transmitted to and stored on the platform is protected with 256-bit SSL encryption. No third party can access or read this data.
Not Sold to Third Parties
189bet never sells your personal information to marketing companies or third parties. Your data belongs to you alone.
User Control
You can view, correct, or request deletion of your data at any time. Control stays in your hands.
Minimal Data Collection
189bet only collects information that is necessary to provide its services. Unnecessary personal details are never requested.
Defined Retention Period
After account closure, no data beyond legal obligations is retained. Information is deleted after the designated period.
Regular Security Audits
189bet's security systems are regularly audited by independent expert teams. Any vulnerabilities found are addressed immediately.
1 Introduction
189bet is an online gaming and betting platform committed to delivering quality service while fully respecting user privacy. This privacy policy explains how 189bet collects, stores, uses, and protects your information.
This policy applies to the 189bet website, mobile app, and all related services. By creating an account or using any 189bet service, you agree to this privacy policy.
We understand that many users in Bangladesh have concerns about sharing personal information online. 189bet has written this policy in plain, straightforward language to put those concerns to rest.
2 Information We Collect
189bet only collects information necessary to operate its services and improve your experience. Collected data falls into three categories:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification |
| Contact Information | Email address, phone number | Account & Notifications |
| Financial Information | Payment methods, transaction history | Deposits & Withdrawals |
| Usage Data | Login time, game history | Security & Service Improvement |
| Device Information | IP address, browser type | Fraud Prevention |
3 Data Collection Methods
189bet collects information through several methods:
- Directly from you: During registration, KYC verification, or when contacting support.
- Automatically: Through cookies, log files, and tracking technologies.
- Via Third Parties: From payment processors or identity verification services, limited strictly to what is necessary.
Data is always collected for a specific, legitimate purpose. No data is collected without one.
4 Purpose of Data Use
189bet uses collected data for the following purposes:
- Account creation and management.
- Processing deposits, withdrawals, and financial transactions.
- KYC verification and age confirmation.
- Fraud and irregularity prevention.
- Providing customer support.
- Compliance with legal and regulatory obligations.
- Platform improvement and user experience enhancement.
6 Security Measures
189bet uses industry-standard technology to protect your information:
- 256-Bit SSL Encryption: Active across all data transmissions.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Real-Time Fraud Monitoring: Suspicious activity is detected immediately.
- Regular Penetration Testing: Security is independently verified by external expert teams.
- Data Access Controls: Only authorized personnel can access specific data.
7 Cookies Policy
189bet uses cookies to improve platform performance. Cookies are small text files stored in your browser.
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Analytical Cookies: Usage data is collected to improve the platform. This can be disabled from your browser settings.
- Functional Cookies: Helps remember your preferences, such as language settings.
Cookies can be managed through your browser settings. However, disabling essential cookies may limit certain platform features.
8 Data Retention Period
189bet does not retain your data indefinitely. Data is stored according to specific policies:
- Data from active accounts is retained for the duration of the account.
- After account closure, financial transaction records are kept for a defined number of years as required by law.
- KYC verification data is retained in accordance with regulatory authority guidelines.
- Once the retention period expires, data is permanently deleted using secure methods.
9 Your Rights
As a 189bet user, you have several important rights over your own data:
Right to Access
You have the right to know what information 189bet holds about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data under specific conditions.
Right to Object
You have the right to object to the use of your data for specific purposes.
Portability
You may request your data in a structured, portable format.
Restrict Processing
You can request that the processing of your data be restricted under certain circumstances.
To exercise any of these rights, contact the 189bet support team. We will do our best to respond within 30 days.
10 Protection of Minors
189bet is strictly for users aged 18 and above. 189bet does not knowingly collect personal information from minors.
If a parent or guardian believes their child's data has been collected inadvertently, they should contact 189bet support immediately. Once verified, the data will be deleted and the account will be closed.
11 Privacy Policy Updates
189bet may update this privacy policy when necessary. When changes are made:
- The new effective date will be noted at the top of the page.
- For significant changes, a notification will be sent to your registered email address.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
12 Contact
For any questions about the privacy policy or to exercise your rights, contact the 189bet support team.
Our live chat is available 24/7. Most privacy-related questions are answered within a few hours.