Key Highlights of the Terms & Conditions
Before reading everything, here are the key points to know
Age Restriction
189bet is strictly for users aged 18 and above. Accounts belonging to minors may be closed at any time.
One Account Policy
Each individual may only open one account. Creating multiple accounts may result in forfeiture of all balances.
Bonus Terms
The specified wagering requirements must be met before a bonus can be withdrawn. Conditions vary by bonus and can be reviewed in your account.
Data Security
Your personal information is kept strictly confidential. It is never shared with third parties — full details are available in our Privacy Policy.
Right to Amend Terms
189bet may update these Terms and Conditions at any time. You will be notified via your account when changes are made.
Our Stance Against Fraud
Fraud, bot usage, and system manipulation of any kind are strictly prohibited. Any such activity will result in permanent account closure.
1 Introduction & Consent
189bet is an online gaming and betting platform serving users in Bangladesh and other countries. These Terms and Conditions constitute a legally binding agreement between 189bet and its users.
By accessing the 189bet website, creating an account, or using any of our services, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the platform.
These Terms and Conditions operate in conjunction with 189bet's Privacy Policy and Responsible Gaming Policy. We encourage you to read all three.
2 Account Register
You must provide accurate and truthful information when creating an account on 189bet. Providing false details may result in failed verification and forfeiture of your account balance.
- Each individual may only One Account can be created.
- The name, date of birth, and contact details you provide at registration must be accurate.
- Keep your account password confidential — do not share it with anyone.
- If you suspect unauthorized access to your account, contact support immediately.
- Withdrawals may be restricted until KYC (Know Your Customer) verification is completed.
An account may only be used by the registered account holder. Account transfers or sales are strictly prohibited.
3 Eligibility Requirements
To use 189bet, you must meet the following eligibility requirements:
- You must be 18 years of age or older of age.
- Online gaming must be legally permitted in the country where you reside.
- You must be of sound mind and capable of making decisions with full awareness.
- You may not register an account that was previously banned or suspended by 189bet.
4 Deposits and Payments
Deposits on 189bet can be made via mobile banking, e-wallets, bank transfer, or cryptocurrency. Minimum and maximum limits for each method are listed on the platform.
- Deposits must be made from a payment account registered in your own name.
- Payments using another person's identity or from another person's account are not permitted.
- Please ensure you enter the correct amount and details when making a deposit.
- If a deposit does not go through, please contact support.
189bet does not charge any deposit fees. However, your payment provider may apply its own charges, which are outside 189bet's responsibility.
5 Withdrawal
When you request a withdrawal of winnings, 189bet processes it within the designated timeframe. The following conditions apply to all withdrawals:
- KYC verification must be completed before a withdrawal can be processed.
- Withdrawals are generally processed using the same method used for the original deposit.
- Withdrawals may be partially restricted if an active bonus wagering requirement has not yet been fulfilled.
- Unusual or suspicious transactions may require additional time for verification.
- Daily and monthly withdrawal limits are determined by your account tier.
6 Bonuses & Promotions
189bet offers a variety of bonuses and promotional offers. Before claiming any bonus, please note the following:
- Each bonus has its own Wagering Requirements A Wagering Requirement applies.
- Bonus balances cannot be withdrawn directly — they become withdrawable only after the applicable conditions are met.
- The same bonus cannot be claimed more than once per account.
- Bonuses expire automatically once their validity period ends.
- Attempting to claim bonuses through fraudulent means may result in account suspension.
189bet reserves the right to change, suspend, or cancel any bonus offer at any time. Always check the latest terms before claiming a bonus.
7 Betting & Gaming Rules
The following general rules apply to all betting and gaming activity on 189bet:
- Once a bet is confirmed, it cannot be cancelled unless a technical error has occurred.
- If evidence of match or game manipulation is found, 189bet reserves the right to void the bets in question.
- If a game is interrupted due to a technical issue, 189bet will handle the matter in accordance with its established policy.
- 189bet reserves the right to void any bet placed on odds affected by a Palpable Error.
- Exploiting latency advantages in live betting is strictly prohibited.
8 User Code of Conduct
189bet is committed to maintaining a respectful environment. Users must refrain from the following conduct:
- Abusive or aggressive behavior toward other users or 189bet staff.
- Playing games using automated bots, scripts, or software.
- Attempting to meet bonus requirements through multiple accounts.
- Attempting unauthorized access to another user's account.
- Using the platform for money laundering or any unlawful financial activity.
9 Account Suspension or Closure
189bet reserves the right to temporarily suspend or permanently close any account for the following reasons:
- Breach of terms and conditions or suspicious activity.
- Submitting false information during the KYC verification process.
- Evidence of operating multiple accounts.
- At the user's own request (self-exclusion).
Users may also request account closure at any time. Any remaining balance will be returned in accordance with our standard policy.
10 Limitation of Liability
189bet strives to maintain the highest service standards; however, the platform's direct liability is limited in certain circumstances:
- If a game is interrupted due to internet connectivity or device issues.
- Due to delays or errors caused by third-party payment gateways.
- In the event of unforeseen technical failures or cyberattacks.
In such situations, 189bet will resolve the issue as quickly as possible and treat all affected users fairly.
11 Privacy and Data Protection
Your personal information is fully protected on 189bet. For details on how your data is collected and used, please refer to our Privacy Policy page.
Identity documents submitted during the KYC process are used solely for verification purposes. They are never used for marketing or sold to third parties.
Read Our Privacy Policy12 Changes to Terms & Conditions
189bet reserves the right to amend, update, or modify these Terms and Conditions at any time. In the event of changes:
- Notifications will be sent to your registered email or account.
- The effective date of any changes will be clearly stated.
- Continued use of the platform after changes take effect constitutes acceptance of the updated terms.
Visit this page regularly to stay up to date with the latest terms and conditions.